Deep dives
- Agent skips get_customer before lookup_order
A 12% bypass rate on get_customer → lookup_order is almost never a model problem. Five concrete fixes the orchestrator can enforce.
Tool-call skipping is a CCA-F D2 failure mode where the agent answers without invoking a tool that the orchestrator considers mandatory. The fix is almost always a schema constraint, not a prompt change. Browse the deep-dives below for canonical patterns and the structured remediation steps.
A 12% bypass rate on get_customer → lookup_order is almost never a model problem. Five concrete fixes the orchestrator can enforce.